How to Contact Support (and When You Should)
If you’re stuck, confused, or need help with anything related to your GreatPLR purchase, our support team is here for you!
Here’s how to get help the right way — so we can help you faster and more effectively.
🧭 Step-by-Step: How to Open a Support Ticket
- Visit our support center: https://prosupportdesk.com
- Click “Open a New Ticket”
- Fill out the form with:
- Your email address and full name
- The product or website you’re asking about
- Where you purchased it (e.g., JVZoo, WarriorPlus, GreatPLR directly)
- Your username (if available)
- A brief summary of your issue
- Attach any screenshots or files if helpful
- Submit your ticket!
📌 Make sure to whitelist help@prosupportdesk.com so replies don’t end up in spam.
⏱️ When Will I Get a Reply?
Our small but mighty team does its best to respond within 3 business days.
During busy times (like launches or holidays), it may take a bit longer — thank you for your patience!
🔁 What Happens After I Submit?
- You’ll get a ticket number by email.
- You can check replies or updates at any time.
- Once your issue is answered, the ticket will be closed.
- If you still need help with the same issue, just reply to the ticket — it will automatically reopen.
- For a new problem, please open a new ticket.
This system helps us keep everything organized and give everyone the best support experience.
🧠 When Should You Contact Support?
Contact us for help with:
✅ Trouble accessing your product or hosting
✅ Questions about your account or downloads
✅ Technical issues with your funnel pages
✅ Clarifications about your purchase
Try searching the Knowledge Base first — you may find a quick answer right away!
🧷 Extra Tips
- Always use the same email you used to order
- Include your order receipt or transaction ID if possible
- Be as specific as you can — this helps us fix things faster!